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Meet our New Enrolment Manager: Rachel Baldwin

Enrolment manager Rachel Baldwin is the first friendly face you'll meet when you look to apply to ACG Tauranga. Guiding families through the application process, Rachel will be on hand to answer any questions you may have as she offers support and guidance to our new and prospective families.

When it comes to grasping all that life has to offer, our new enrolment manager Rachel Baldwin is a bona fide expert. The well-travelled expat, and former commercial pilot, has had the privilege of living in many different countries and is a skilled specialist in adapting to new places and experiences – that's why she is the perfect fit to help introduce new students to ACG Tauranga.

Having previously worked as the Marketing and Enrolment Officer for Australian International School in Vietnam (one of our sister schools in the Inspired Education Group), Rachel’s corporate background has involved assisting new and existing families from across the globe. And when combined with her infectious enthusiasm for all things ACG Tauranga, she will ensure your child's transition to our school is as easy and seamless as possible.

Rachel, what attracted you to the enrolment manager role at ACG Tauranga?
With my prior experience with ACG Schools (through the Inspired Education Group), I knew I'd be continuing my career with a professional, well-established network. ACG Tauranga offers world-class teachers, providing a world-class education.

In your view, what's the best thing about ACG Tauranga?
ACG Tauranga combines exceptional Cambridge IGCSE and A-Level results with a strong sense of community, where every child is known, valued and cared for.

What qualities are most important to you in a school?
As a long-term expat, I value schools that not only achieve well academically but also empower students with the skills to thrive in multicultural, global environments.

Tell us about what you are most looking forward to in your new role.
I thoroughly enjoyed working as part of the enrolment team in AIS Vietnam. And now, as enrolment manager at ACG Tauranga, I look forward to building a strong enrolment department supported by our senior leadership team.

Can you please explain what the enrolment process involves?
After an initial enquiry, applications are submitted either online or in person. Once received, students are invited to participate in our ACG Student for a Day™ programme, allowing them to see if our school will be the right fit for them. However, we have slightly altered this process while we are under "Red" level traffic light restrictions. And we are currently inviting prospective students to visit with the appropriate dean in a very small group environment where they experience some actual ACG Tauranga teaching and learning.

Families are then asked to join us for an enrolment interview. The interview is a great way for new students to get to know our principal, Thea Kilian and vice versa. I support each family throughout the whole process, from the initial enquiry to checking in with parents to see how their child is settling into school life. 

How do you support new students as they transition into the school?
Communication is key. Having already established strong relationships with the student and family through their enrolment process, I believe that my open-door policy, with continued communication, has proven to be the most effective way to secure a smooth transition into the school.

What can we expect to see from you in the coming school year?
The enrolment manager plays a key role in developing relationships with our new and existing families. My responsibilities involve showcasing our school, assessing the needs and requirements of prospective families, individualising tours and supporting families throughout the enrolment process.
Together with its strong leadership team, I aim to help grow ACG Tauranga by developing the brand behind the school.

What advice do you have for new students starting at ACG Tauranga?
Get involved! There truly is something for everyone, both in and out of the classroom. Try something new. You have a unique opportunity and will be well supported wherever your passion lies.

Can you tell us a little about yourself?
I've been fortunate enough to travel to and live in many different countries. Travelling has given me the opportunity to explore new cultures and cuisines and develop my personal, local and global perspective. In addition, I adore fashion, art and photography, and if there's a medal on offer, I've been known to run the occasional marathon. 

What five words would your friends and family use to describe you?
Organised, reliable, creative, friendly and modest.